T&C

Website use & Online Ordering

Thank you for ordering Wet Walnuts from Lower Dairy Farm.

By using our website you agree to our website terms.

The Wet Walnut season is short and sales made on the website will be shipped by 24 hour courier to ensure the product is received in the best possible condition. Shipments will be made on the next available courier day: Monday, Tuesday, Wednesday or Thursday and full tracking information will be e-mailed to the address provided at checkout.

Payments are processed by the shop merchant Stripe. Card payments only can be processed on the website and this website utilises the secure Squarespace shop to take payment.

If you are unhappy with your shipment, the parcel is damaged or you experience a delay in delivery, please contact shop@lowerdairyfarm.co.uk or telephone 01206 262314 immediately to resolve the matter. Please send an image of the damaged product along with your order number and an explanation of the problem. If the nuts are faulty through no fault of your own, we will happily replace or refund the walnuts.

When you shop online you have the right to a “cooling-off” period of 14 calendar days in the EU (Consumer Contacts Regulations) and 30 days in the UK (Consumer Rights Act 2015) whereby you can withdraw from the contract and return your purchases to the seller. Perishable goods such as wet walnuts are not covered by these cooling-off periods, as they may not last as long as the stipulated 14-day or 30-day thresholds.

Please make sure you are happy with your Basket before making payment and completing your order. Please check your Order Confirmation email to review the details of the order that you have submitted. We cannot be held liable for acting in good faith on incorrect information received during the checkout process.

Our content is protected by copyright laws and none of the content on the website can be used for commerical purposes by any other party without written permission from the website owner. To report copyright infringement, please e-mail: shop@lowerdairyfarm.co.uk

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

PRIVACY

This privacy policy sets out how Lower Dairy Farm uses and protects any information that you give when you use this website.

Lower Dairy Farm is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WHAT WE COLLECT

We may collect the following information:

name
contact information including email address and phone number
the content of a message submitted through our contact form
order details and shipping information

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
Responding to your enquiry
Delivering wet walnuts
We may use the information to improve our products and services.

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using This privacy policy sets out how Lower Dairy Farm uses and protects any information that you give Lower Dairy Farm when you use this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2020.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Lower Dairy Farm

Lower Dairy Farm has no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Lower Dairy Farm shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

TERMINATION

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

website (the “Service”) operated by Lower Dairy Farm (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.